The Pull Agency

Win a Business Challenges Workshop and Hack

We’re offering one lucky business the chance to develop the next big brand idea! With you and our Brand, Technology and Data Science teams, we’ll workshop together to solve your business challenges using the power of brand and technology. Then we’ll take that idea to a hack (essentially a focused sprint of effort) and hopefully get to a proof of concept.

So, what do we mean by business challenges in this context?

We worked with a beauty brand who were manually dealing with thousands of customer complaints and queries. For them, the answer was a multi-channel chatbot to deal with high-volume, low-complexity issues, along with backend automation to consolidate, triage and prioritise queries from the website, email and call centre. This improved the customer experience, as complaints and queries could be dealt with far more quickly and efficiently, and left staff to work on higher value work.

We also worked with online custom tailor The Drop, to improve data collection and reduce returns. Custom suits require 21 measurements, which is a lot of data and responsibility to put on a customer to provide. Using a machine learning model, we were able to extrapolate all 21 measurements from just five initial key measurements provided by the customer. Naturally, this made ordering much simpler for customers, and returns were reduced due to the model predicting the overall fit far better than most tailors could achieve with a tape measure. It essentially took the human error out of the equation.

Enter Competition


  1. Only one submission per company.
  2. To enter complete this competition submission form. Your entry will automatically be processed.
  3. Entry date 27th February.
  4. Closing date for entries is midnight on 26th March 2020.
  5. Judging will take place on the 30th March 2020.
  6. The winner will be informed on the 30th March 2020.
  7. The Workshop and Hack take place within the UK and must take place before 30th June 2020.
  8. The Pull agency may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.
  9. By entering the competition, winners consent to any publicity generated as a result of the workshop/hack and any resulting system or product development.
  10. Your personal details will only be used for the purposes of administering this promotion and for no other purposes. 
  11. Promoter: The Pull Agency Broadford House, Broadford Park, Shalford, Guildford, Surrey GU4 8EP