Technology

Technology Services

Creative technology solutions to support best-in-class customer experiences

Pull work with health and beauty brands to create transformative digital brand experiences.

We solve business and communication problems, turning brand stories into digital experiences.

We create a meaningful difference to your business through our creative approach to customer understanding, user-centric design, creative people, and clever machines.

We use creative people and clever machines to deliver intelligent customer-facing applications.

Capabilities

Website Development Intelligent Apps Bespoke Solutions Intelligent Chatbots

Website development

We understand the needs of health and beauty brands, providing everything from research and strategy to complete UX, design and build services.

Our cross-functional approach brings together experts from brand, technology, design, and communications to unleash the complete potential of your business.

And with 12 years’ experience developing websites for some of the UK’s biggest brands, we provide premium, secure, high-performance web solutions, which translate into results for our clients.

Learn about kentico

Nip and Fab website on a table and phone

Intelligent apps

Intelligent Apps are applications, either mobile or web, that use historical and real-time data from user interactions, and other sources to make predictions and suggestions, adapting the user journey and delivering a more personalised experience.

We live in an age where health and beauty customers have higher expectations than ever, and truly personalised experiences are becoming a must.

We understand this and use data and our brand experience to create unique user journeys to ensure every customer experience is an exceptional one.

READ OUR MICROSOFT AI CASE STUDY

View of mobile app, scanning a user for measurements

Bespoke solutions

However big the SaaS technology landscape is, businesses sometimes need a custom solution.

Pull have experience of helping define and deliver tailored solutions of all scale for global brands.

From simple integrations and bespoke application development, to customer relationship management solutions, capturing multi-channel queries, incorporating AI to triage, manage and deliver outstanding customer experiences.

HOW WE HELPED A DTC BRAND WITH RPA

Intelligent chatbots

It's essential for health and beauty brands to help customers communicate effectively with them, in the channels they choose, 24/7.

Intelligent chatbots help users accomplish specific tasks by identifying user intent from text or voice conversations using artificial intelligence.

We develop centrally managed solutions to allow multichannel communication across channels including Facebook Messenger, Microsoft Teams, Slack and WhatsApp, to name just a few.

Solutions can easily be developed to integrate with back office systems, and always have the ability to pass the conversation to a real person if required.